By Editor
Britam disbursed KSh97.3 million in insurance claims in 2025, helping more than 402,000 farmers and pastoralists across East Africa recover from climate-related losses and strengthening resilience among vulnerable communities.
According to the company’s 2025 Sustainability Report, a total of 402,681 farmers and pastoralists benefited from climate risk insurance products designed to cushion them against the effects of drought, erratic rainfall and other weather-related challenges. The insurer continues to expand the use of parametric insurance solutions that rely on satellite data and predefined weather thresholds to trigger faster claim payments.
The report shows that crop insurance coverage increased by 83 per cent, rising from 161,521 farmers in 2024 to 294,799 in 2025. During the year, Britam paid KSh80.4 million in crop insurance claims, providing crucial financial support to smallholder farmers affected by increasingly unpredictable weather conditions.
Britam also extended livestock insurance coverage to 107,882 pastoralists in Kenya, Uganda and Tanzania, paying out KSh16.9 million in claims to households impacted by climate-related losses.
Britam Group Managing Director and CEO, Tom Gitogo, said the company remains committed to providing inclusive and innovative solutions that enable communities to recover and remain productive despite growing climate uncertainty.
The sustainability report further highlights the company’s investment in environmental conservation and clean energy. In October 2025, Britam commissioned a solar power installation at Britam Tower, one of Africa’s tallest green buildings. The project is expected to generate 390,000 kilowatt-hours of clean energy annually, meet more than half of the building’s energy needs and offset 198 tonnes of carbon emissions each year.
Through the Britam Foundation, the company planted 86,000 trees in the Mt. Elgon Water Tower ecosystem, rehabilitated more than 444 acres of degraded land and supported the creation of 1,358 green jobs. These efforts contribute to Britam’s target of planting 60 million trees by 2030.
To enhance accountability and monitoring of its environmental initiatives, Britam launched TAWI, a digital platform that enables real-time tracking, verification and measurement of tree-planting activities.
The report also notes progress in social impact programmes. Through the Lea Mama maternal health initiative, more than 3,300 mothers were enrolled in 2025, contributing to a 50 per cent reduction in miscarriage rates and achieving a customer satisfaction score of 9.4 out of 10.
On governance, Britam reported zero corruption cases during the year and contributed KSh3.1 billion in taxes across its seven markets. The company was also recognised as a Top Employer in Africa for the second consecutive year.
The 2025 Sustainability Report is Britam’s third annual sustainability disclosure and the first to cover all seven markets under a unified Environmental, Social and Governance (ESG) framework. The report reflects the insurer’s commitment to embedding sustainability at the core of its pan-African Ascend 2030 strategy.
Britam Director of Legal and Sustainability and Group Company Secretary, Hilda Njeru, said the report demonstrates the company’s belief that sustainable growth depends on strong governance, responsible leadership and long-term decision-making.
